Easy Insight and Teamwork Documentation

Installation

Once you have an Easy Insight account, you can create a connection to Teamwork through the Connections page. Click on Teamwork, then click on Authorize Access. You'll be redirected to Teamwork to grant access to Easy Insight, then redirected back to Easy Insight. Easy Insight will initially pull over the last two full months of data, then load the remaining data in the background.

When you first install your connection to Teamwork in Easy Insight, you'll get a prebuilt dashboard with a variety of reports to help you get started. You can customize any of these reports or replace them with your own.


Prebuilt Dashboard

Teamwork Dashboard Overview

The overview provides you with a look at your current performance this month, with charts to show open tasks by assignee, completed tasks by assignee, active projects by category, and billable/non-billable hours worked.

Trends help you understand historical performance of your project management team, showing a variety of metrics month over month. You can change the date filter to look at different date ranges.

Teamwork Trends
Teamwork Upcoming Work Allocation

Resource Allocation helps you to see upcoming work by assignee week over week and identify resources that may be overloaded relative to their usual workload.

The Gantt chart helps you to visualize projects and their task load over the upcoming months.

Teamwork Gantt Chart
Teamwork Time Reports

Various tables help you to visualize time, billable %, and amount billed by month and person.

Look at risks across projects, with highlighting for probability and impact.

Teamwork Risk Reports

Custom Reports

When you click on Choose Field in the report editor, you'll see the various fields available to you from your Teamwork data. These fields do include custom project and task fields as well, as the various subjects shown below:

Field Selection

You can add these different fields to build a report. For example, changing the report type to Column, then adding Project Name as the X Axis and Open Tasks as the measure, gives the following column chart:

Sample Column Chart

For more information on building reports, please see Creating Reports.

More Features

Want to receive a list of open, overdue tasks across your team every Monday? You can set up reports and dashboards as emails on a schedule. For more information on scheduling, see Scheduling Reports as Emails.

You can also combine your Teamwork data with other connections, building reports and dashboards that combine your project management data with your support, CRM, or financial services. To learn how to combine data sources, see Combining Data Sources.

Make sure your users or clients can only see the information you want them to see, without creating numerous copies of reports. Learn how to set up data level security at https://www.easy-insight.com/docs/account/data-level-security.html.

FAQ

How often does the connection pull over data?

Data is synchronized nightly by default. You can change the default time on the Scheduling page. Your subscription determines how often data can refresh, up to hourly (see Pricing). If your account is on the Professional tier or higher, you are eligible for near real-time reporting at 5-minute intervals.


Sample of Teamwork Fields

Active Projects

The number of currently active projects.

Billable Hours

The number of hours worked where Time Entry Billable was set to True

Company Name

The name of the company as associated to different projects.

Company Zip Code

Zip code assigned to the company. You can use this field in displaying maps of where your customers are.

Completed Late

Count of the number of tasks completed late.

Completed On Time

Count of the number of tasks completed on time.

Completed Tasks

Count of the number of completed tasks.

Non-Billable Hours

The number of hours worked where Time Entry Billable was set to False.

Project Completed

Whether or not all tasks in the project have been completed.

Project Completion Date - First Overdue Task Assignee

Who was the assignee of the first overdue task in the project? This field can help with root cause analysis for projects falling behind.

Project Completion Date - First Overdue Task Name

What was the first overdue task in the project? This field can help with root cause analysis for projects falling behind.

Task Completed

Whether or not the task has been completed.

Task Completed On

The date at which the task was completed.

Task Count

The number of tasks.

Task Created On

The date at which the task was created.

Task Creator

The person who created the task.

Task Description

The description associated to the task.

Task Due Date

The date at which the task is due to be completed.

Task Estimated Cost

The estimated cost of the task, based on the assigned's user hourly rate and the estimated amount of time.

Task Estimated Hours

The estimated amount of time in the task in hours.

Task Estimated Minutes

The estimated amount of time in the task in minutes.

Task ID

The internal ID of the task.

Time Entry Amount

The amount billed for the time entry, based on the user's rate in Teamwork and the number of hours in the time entry.

Time Entry Billable

Whether or not a time entry was billable.

Time Entry Count

The quantity of time entries.

Time Entry Date

The date for which the time entry was logged.

Time Entry Description

The description associated with the time entry.

Time Entry Hours

The number of time entry hours.

Time Entry ID

The internal ID of the time entry in Teamwork.

Time Entry Invoice No

The invoice number associated to the time entry.

Time Entry Person

The person who worked on the time entry.